Privacy policy

The protection of the privacy of our users is an important concern to us. This Privacy Policy informs users about which personal data is processed in connection with the use of this website and any potential newsletter. Furthermore, it explains the nature, scope and purposes of the collection and use of personal data by QCAM Currency Asset Management AG on this website.

By using our website and our services and products, the user declares their agreement with this Privacy Policy.

QCAM Currency Asset Management AG (hereinafter the “Provider”) undertakes to process all personal data collected via this website in accordance with the applicable data protection regulations and to take appropriate security measures to protect such data from unauthorised access.

1. Identity and Contact Details of the Provider

The Provider within the meaning of data protection law is:

QCAM Currency Asset Management AG
Guthirtstrasse 4
6300 Zug
Phone: +41 55 417 00 50
E-mail: info@q-cam.com
Website: q-cam.com

The Provider determines the purposes and means of the processing and is therefore responsible for the processing and use of personal data. Users may address any questions or concerns regarding this Privacy Policy or the processing of personal data at any time by e-mail to info@q-cam.com.

2. Definitions

a) Personal Data

The following explanations relate to the processing of personal data of natural persons. Personal data means any information relating to an identified or identifiable natural person. Personal data includes any data that allows an identification, such as name, e-mail address, date of birth or telephone number. Data concerning preferences, memberships or which websites have been viewed by users also qualifies as personal data.

b) Data Processing

Data processing refers to any handling of personal data, regardless of the means and procedures used, in particular the collection, storage, retention, use, alteration, disclosure, archiving, deletion and destruction of data.

The Provider collects and processes personal data carefully and for the purposes described in this Privacy Policy. Personal data is collected, used and disclosed by the Provider only if permitted by law, if the user consents to the collection of data, or if a prevailing interest of third parties exists. The Provider strives, where reasonable, to collect or process information in anonymised or pseudonymised form so that the identity of the user cannot be recognised.

3. Collection of Personal Data and Purposes of Processing

a) Personal Data Provided by the User

When contacting the Provider (e.g. via contact form or e-mail), the information provided by the user is stored for the purpose of processing the request and for any follow-up questions.

The provision of this personal data is expressly voluntary.

The Provider uses the personal data transmitted by the user for the following purposes:

  • to provide, maintain, protect and optimise the services and information offered;
  • to communicate with the user and provide the best possible and personalised information needed by the user (e.g. regarding products and services);
  • to offer new services and information to the user and, based on the user’s profile, propose tailored services and information that may be of interest to the user;
  • to comply with legal and other regulatory requirements and internal policies;
  • to establish, exercise and/or defend actual or potential legal claims, investigations or similar proceedings;
  • for other lawful purposes where such processing arises from the circumstances or was indicated at the time of collection.

b) Access Data / Server Log Files

The Provider collects data about every access to the website (so-called server log files).

Access data includes:

  • name of the accessed website, file(s)
  • date and time of access
  • amount of data transferred
  • notification of successful access
  • browser type and version, operating system of the user
  • referrer URL (previously visited page) and exit pages
  • IP address and requesting provider
  • location data (particularly when using mobile devices)
  • information on interaction between pages (e.g. scrolling, clicking, mouse-overs)

The Provider uses the log data solely for statistical evaluations for the purpose of operating, securing and stabilising the system and optimising the offering. These personal data are not merged with other personal data. They are stored separately from any other personal data transmitted by the user. However, the Provider reserves the right to review the log data subsequently if there are specific indications of justified suspicion of unlawful use.

4. Recipients of Personal Data

The Provider takes the necessary measures to ensure that only authorised employees or auxiliary persons who possess the necessary knowledge have access to personal data in order to fulfil the purposes for which the data are collected.

The Provider is entitled to disclose the users’ personal data, in accordance with the above-described purposes and grounds of processing, to the following possible recipients or categories of recipients, insofar as this is required for the intended processing:

  • experts and other service providers of the Provider in the context of an enquiry;
  • service providers processing personal data on behalf of and under the instructions of the Provider (so-called processors, e.g. in the areas of IT, hosting and support);
  • other business partners and auxiliary persons (e.g. lawyers);
  • authorities, government bodies, courts or other public institutions;
  • social media;
  • other parties in possible or actual legal proceedings.

The Provider endeavours to ensure that its business partners and processors have appropriate organisational and technical measures in place to comply with data protection regulations.

5. Transfer of Personal Data Abroad

The Provider may disclose personal data abroad. Such states or international organisations must ensure adequate data protection (so-called adequate level of protection).

If personal data are transferred to countries that do not provide an adequate level of data protection, the Provider ensures appropriate protection by taking suitable measures to comply with data protection requirements (e.g. contractual guarantees via data protection clauses).

Specifically:

6. Cookies

This website uses cookies. Cookies are small files that make it possible to store specific, device-related information on the user’s device (PC, smartphone or similar). On the one hand, they serve to enhance the user-friendliness of websites (e.g. saving selected language settings). On the other hand, they are used to collect statistical data on website usage and analyse such data for the purpose of improving the offering. Users may influence the use of cookies. Most browsers offer options to restrict or completely prevent the storage of cookies. However, users are advised that the use of the website and, in particular, user comfort, may be limited without cookies.

7. Integration of Third-Party Services and Content

This website may include content of third parties, such as videos from YouTube, maps from Google Maps, Google Web Fonts, RSS feeds, spam protection via reCAPTCHA or graphics from other websites. This requires that the providers of such content (hereinafter: “Third-Party Providers”) know the user’s IP address. Without the IP address, a connection cannot be established and the content cannot be displayed in the user’s browser. The IP address is therefore necessary to display such content. The Provider endeavours to use only content whose providers use the IP address solely for delivering the content. However, the Provider has no influence if Third-Party Providers store the IP address and further information, for example for statistical purposes.

8. Google Tag Manager

Google Tag Manager enables marketers to manage website tags via an interface. The Tag Manager itself, which deploys the tags, operates without cookies and does not collect personal data. It merely triggers other tags which may, in turn, collect data. Corresponding explanations for such Third-Party Providers can be found in this Privacy Policy. Google Tag Manager does not use these data. If users have deactivated cookies or made corresponding adjustments, this will be respected for all tracking tags implemented via Google Tag Manager. The tool does not alter users’ cookie settings.

9. Google Maps

This website uses the product Google Maps by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, users consent to the collection, processing and use of automatically collected data by Google Inc., its representatives and third parties. The terms of use can be found under “Terms of Use of Google Maps”.

10. Google Analytics

This website uses the “Google Analytics” service offered by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, to analyse website usage by users. The service uses “cookies” – text files stored on the user’s device. The information collected through these cookies is typically transferred to and stored on a Google server in the USA.

IP anonymisation is activated on this website. The user’s IP address is shortened within the member states of the EU and the EEA. Through this reduction, the personal reference of the IP address is removed. In accordance with the data processing agreement concluded between the website operator and Google Inc., Google uses the collected information to evaluate website usage and website activity and to provide other services related to internet usage.

Users may prevent cookies from being stored on their device by configuring their browser accordingly. It cannot be guaranteed that all functions of the website can be used without limitations if cookies are disabled.

Users may additionally prevent the collection and use of data generated by cookies (including their IP address) by Google Inc. by installing a browser plugin available at:
https://tools.google.com/dlpage/gaoptout?hl=en

Further information on Google Inc.’s data usage can be found here:
https://support.google.com/analytics/answer/6004245?hl=en

11. E-Mail and Newsletters for Marketing Purposes

If users subscribe to the Provider’s newsletter, the Provider uses their e-mail address, first and last name, company/organisation as well as country of residence to send information about its products and services and other commercial communications (e.g. announcements of events, competitions and surveys) that may be of interest to the user. Users may unsubscribe from such e-mails at any time by clicking the marked “unsubscribe” link or by sending an e-mail directly to the address listed in section 1.

12. Retention Period

As a rule, personal data are deleted as soon as they are no longer required to achieve the purpose for which they were collected. A longer retention period is permissible if necessary for fulfilling legal, contractual or pre-contractual obligations or the legitimate business interests of the Provider (e.g. statutory retention and documentation obligations, or in connection with the assertion, exercise or defence of legal claims).

Specifically:

  • Personal data transmitted by users to the Provider in connection with the use of services and products such as the contact form or e-mail (cf. section 3(a)) are retained until the purpose of storage no longer applies (e.g. after the request has been fully processed), the user requests deletion, or withdraws consent.
  • Personal data automatically transmitted by users due to the use of this website (cf. section 3(b)) are deleted within 2 months.
  • Contract-related personal data (including business documents and communications) are retained for as long as the contractual relationship exists, and thereafter for an additional 10 years following the termination of the contractual relationship, unless a shorter or longer statutory retention period applies in the individual case, retention is required for evidentiary reasons or for another compelling reason under applicable law, or earlier deletion is necessary (e.g. because the data are no longer required or the Provider must delete the data).

13. User Rights

Users may assert their rights at any time under the applicable data protection provisions. In particular, the user has the right to obtain from the Provider, free of charge, information regarding his/her processed personal data. The user also has the right to rectification of incorrect data and deletion of his/her personal data, insofar as no statutory or contractual retention obligation prevents such deletion.

Users are entitled to report violations of data protection regulations to the Federal Data Protection and Information Commissioner (FDPIC).

14. Changes to this Privacy Policy

The Provider reserves the right to modify, supplement or otherwise amend this Privacy Policy at any time and without stating reasons. The current version of the Privacy Policy as published on the website shall apply.

This Privacy Policy was last updated as of 20 November 2025.